Preparing Participants for Teleseminars and Webinars

As popular as teleseminars and webinars have become, there are still an incredible number of people who don't know how to participate in such events. It is your job, as the host, to help them prepare for the event before it occurs.

Assume that everyone who signs up to participate in your event is a complete newbie who only knows how to turn on their computer, how to connect to the Internet, and how to get to a website. If they don't have at least that much knowledge, they most likely would not have found about your teleseminar or webinar in the first place.

Make sure that they are emailed call in directions. They may be directed to a web page after signing up that gives them these directions, where they could copy and paste the information or print it, but you may be surprised at the number of people who still don't know how to perform these functions. Provide the dial in information on a page, but have it automatically emailed to them as well, through your autoresponder. If there is software, such as that used for a webinar, direct them to the site where they can download and install the required software, and make sure that they have easy instructions for doing so. If possible, have a customer support representative standing by to answer questions from people who have problems in this area. Once you have covered all of the technical basis, and made sure that even the newest newbie can get connected to your event when the time comes, you must consider the content of your event. In many cases, participants will need a certain level of skill within your niche to understand the content that is being presented. Otherwise, they are wasting their time, and your call space.

Let participants know, before they register if possible, what the prerequisites for the call are. For instance, if your teleseminar is on pattern making, the participant should know how to sew, and the various terms used in sewing. If your teleseminar is on weight loss, and you will be presenting a new diet plan, you might want your participants to get a check up before the event to make sure that they aren't putting their health at risk.

Look at your event from all aspects, from beginning to end, and make sure your participants won't be lost or confused at the time of the event. Not only will your event be more successful, you will also have gained more credibility from those who normally have difficulties with such things, because they will know that you took the time to help them.

 

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